Our Digital Banking Platform Has Been Enhanced!
It’s time to download our new app! Click here for instructions and additional information regarding mobile banking. TIP: If you’re resetting your password using computer-generated characters, please make a note of your new password before resetting it.
APPLE:
CCNB’s App for Apple
ANDROID/Google Play:
CCNB’s App for Android
Our online/mobile banking platform has been enhanced. See below for details and answers to frequently asked questions. Here are some answers to frequently asked questions below.
These enhancements are part of our ongoing commitment to maintaining a reliable, secure, and accessible experience that continues our mission to keep banking simple. The updated platforms are designed to strengthen the protection of your financial information, improve system performance, and deliver a more innovative user experience.
As part of this transition, you can expect:
- A more user-friendly navigation experience
- A sleeker and streamlined digital platform
- Faster processing speeds and increased system reliability
- Expanded functionality and additional account management tools
- Compatibility across devices and browsers
- Quickly and easily set up direct deposits
- Ability to perform account-to-account transfers to CCNB customers
- A single app solution from which to manage both business and consumer accounts
We are taking steps to ensure a smooth transition and will communicate in advance of any temporary service interruptions. Bookmark this page to stay in the know about key dates and announcements.
Your continued access to your accounts and the security of your information remain our highest priorities.
We appreciate your continued trust and the opportunity to serve you!
FAQS – Here are some answers to frequently asked questions (FAQs) to help guide you through this transition.
Accounts & Transactions
A: Yes, your debit card and credit cards will remain unaffected, and you will have access to your funds.
A: No, your account and routing numbers will remain the same.
A: Yes, you will retain access to your history, though the display may look different.
Alerts & Notifications
A: Transaction and security alerts will be carried over, but we recommend reviewing and resetting your preferences to ensure accuracy.
Bill Pay, Intuit & Transfers
A: Most scheduled and recurring payments will transfer automatically. We recommend reviewing them after login.
A: Yes, existing payee information should transfer to the new system.
A: Yes. For your security, all external accounts must be re-linked and verified.
A: Yes. Third Party connections to CCNB such as Quicken, QuickBooks and Credit Karma will be unavailable during the planned system enhancement period. For your security, your CCNB credentials will need to be re-verified from your respective Third Party accounts. NOTE: Aggregation/Express Web Connect could be interrupted for up to 5 additional business days.
A: Yes, Bill Pay and Zelle will be unavailable beginning June 5 at 7 a.m. through June 8 at 8:30 a.m.
General Merger Questions
A: Beginning October 1, 2026, Beacon Community Bank will legally operate as Beacon Community Bank, a division of Coastal Carolina National Bank. While customers may notice some enhancements during the transition period, the combined organization will officially rebrand as Beacon Bank in mid-March 2027. Following the March 2027 conversion, Beacon Bank will serve customers through sixteen branches and one loan production office, spanning markets from Wilmington, North Carolina, to Charleston, South Carolina, and inland to the Upstate region.
A: Beacon Community Bank customers will receive a merger information packet by mail approximately 30 days before the March 2027 conversion to Beacon Bank. The packet will include a Welcome Guide, account disclosures, and a conversion checklist outlining any important dates and information. These materials will also be available for download from this webpage. CCNB customers are not required to take any action.
A: No, you will be banking with the same team of bankers you already know and trust, and all branches will remain open.
A: No. Customers will not experience any changes before or shortly after the legal closing on October 1, 2026. While both banks prepare for the merger, system conversions, and the March 2027 rebranding to Beacon Bank, these activities will happen behind the scenes and will not affect customers during this interim period. You will be informed by mail of upcoming changes no later than 30 days in advance. Any changes during this period will be minimal and designed to enhance our customers' experience. For example, on October 1, 2026, Beacon Community Bank's website received a new look!
A. Absolutely! Please continue banking as usual at the branch you enjoy frequenting.
A: No. Your deposit accounts, loans, debit cards, account numbers, and online banking services will remain unchanged throughout 2026. Any changes related to the conversion and rebranding will occur in March 2027, and we will provide detailed information at least 30 days in advance.
A: Yes, both financial institutions are FDIC-insured and backed by the full faith and credit of the U.S. Government. After the systems integration in mid-March 2027, Beacon Community Bank deposits will be combined with those at CCNB. Nothing changes until 2027. If you have accounts at both banks, your accounts will be separately insured through the FDIC until at least mid-September 2027 (a grace period of six months after the merger's conversion day in March 2027). If you are unsure as to whether your deposits will remain fully FDIC insured, we are happy to schedule an appointment with a representative to review your relationship and ensure proper FDIC coverage.
A: If you have questions about the merger or upcoming changes, please contact your local bank representative. You may also email our Customer Care team at customercare@myccnb.com, and we will be happy to assist!
A: No. Pending loan applications will not be affected.
A: No, your account numbers will remain the same.
A: From October 1, 2026, through mid-March 2027, Beacon Community Bank customers’ existing checks, debit cards, and direct deposits will continue to work as they do today. No action is required. If anything changes before system integration in mid-March 2027, we will inform you by mail. As of today, we do not expect any disruption to these services. CCNB customers will not be affected during the interim period. All customers will receive communications related to debit card reissuance after the mid-March system integrations are complete.
A: Your loans and accounts at each bank will remain separate until system integration in mid-March 2027. We will notify you by mail 30 days before anything changes. At that time, they will be serviced on the same system under the Beacon Bank, N.A. name. Your account numbers will remain the same.
A: Effective October 1, 2026, Beacon Community Bank operates as a division of Coastal Carolina National Bank. During the interim period through mid-March 2027, all accounts will continue to be serviced on our existing systems; however, you may see references to “Beacon Community Bank, a division of Coastal Carolina National Bank” on various materials until the official rebranding to Beacon Bank in March.
A: If you currently have a CDARS or ICS account, your account relationship will continue without interruption. As part of the March 2027 systems integration, legacy Beacon Community Bank CDARS and ICS accounts will transition to the combined bank, Beacon Bank, N.A. No action is required on your part, and you should not experience any service disruption. CCNB customers will not experience any changes.
General Overview
A: We’re upgrading to a new digital platform to provide a faster, modern, and more user-friendly experience with enhanced features.
A: There will be a short downtime during the transition window from 4 pm Friday, June 5, to 8:30 am Monday, June 8.
A: The conversion is scheduled for Monday, June 8, and should be completed by 8:30 am.
Login & Access
A: In most cases, continue to access online banking using your existing username and password. You may be required to reset your password or complete a one-time verification process when you first log in or if you haven't accessed your account in 30 days. If you haven't logged in since June 8th, please contact a bank representative so we can reset your password.
A: You can use the “Forgot your password?” or “Forgot/Unlock Login ID” options. For additional support, click here to submit an inquiry. Choose “online banking support” from the drop-down menu. To speak with a representative, call 866-418-9219 or visit your local CCNB branch.
A. If you receive a security notice/violation message when you log in via your mobile phone, it most likely means you're using the old app. Please download the new app (links at the top of this page) and sign in using your username and password. Once installed, you can delete the old app from your device. Contact us if you need further support. We'll be happy to help.
Mobile App
A: Yes! A new mobile app will be available for download from the Apple App Store and Google Play Store starting Monday, June 8th.
Security
A: Yes, the new platform includes enhanced security features such as multi-factor authentication and state-of-the-art fraud protection.
A: Yes, you may be prompted to verify your identity during your first login.
Statements & Documents
A: Yes, your prior statements will remain accessible in the new system.
Support
A: Our customer support teams will be available during normal business hours.
For additional support, click here to submit an inquiry. Choose “online banking support” from the drop-down menu. To speak with a representative, call 866-418-9219 or visit your local CCNB branch.